▸What is eClinika.ph?General Question
eClinika.ph is a comprehensive Electronic Medical Record (EMR) system designed to help healthcare providers manage patient data, streamline clinical workflows, and improve the overall efficiency of their practice.
▸Who is eClinika.ph for?General Question
We offer two main versions: one for individual doctors and small clinics, and an advanced version for multi-specialty clinics, laboratories, and hospitals.
▸Is eClinika.ph cloud-based?General Question
Yes, eClinika.ph is a cloud-based EMR, which means you can access your data securely from anywhere with an internet connection.
▸Do you offer on-premise eClinika?General Question
Yes, eClinika.ph is a cloud-based EMR, which means you can access your data securely from anywhere with an internet connection.
▸Do you offer on-premise eClinika.ph setupGeneral Question
Yes. eClinika.PH can be deployed on-premise for organizations that require local hosting and data control. On-premise deployment involves separate pricing, infrastructure requirements, and maintenance responsibilities compared to the cloud version.
▸ What are the benefits of using eClinika.ph?General Question
Using eClinka helps improve patient care, reduce administrative work, enhance data security, and increase practice efficiency.
▸How does eClinika.ph ensure data security?General Question
We use industry-standard encryption, secure servers, and strict access controls to protect patient information and ensure compliance with data privacy regulations.
▸Is eClinika.ph customizable?General Question
Yes, our advance version (multi-specialty and hospital version) is highly customizable. We work with you to tailor the system to your specific needs and workflows.
▸How do I get started with eClinika.ph?General Question
You can start by contacting our sales team for a free demo and consultation. We’ll help you choose the right plan for your practice..
▸What kind of support do you offer?General Question
We provide comprehensive support, including initial setup, training, and ongoing technical assistance.
▸Can I access eClinika.ph on my mobile device?General Question
Yes, our system is designed to be responsive, allowing you to access it on tablets and smartphones.
▸Do you offer a free trial?General Question
Please contact us to inquire about our current trial offers and pricing options.
▸ What are the benefits of using an eClinika.ph EMR system?General Question
Using an eClinka.ph helps improve patient care, reduce administrative work, enhance data security, and increase practice efficiency.
▸What are the core features of the individual doctor's eClinika.ph?Features
It includes appointment scheduling, patient record management, e-prescribing, and integrated billing.
▸What advanced features does the multi-specialty eClinika.ph have?Features
This version includes a centralized patient database, department-specific modules, advanced reporting and analytics, and an integrated Laboratory Information System (LIS).
▸Does eClinika.ph EMR include a billing system?Features
Yes, both versions of our EMR have integrated billing functionalities to help you manage invoices and track payments.
▸Can I create and manage patient records?Features
Absolutely. You can create detailed patient records, including medical history, allergies, medications, and clinical notes.
▸Does the system support e-prescribing?Features
Yes, eClinika.ph allows for seamless electronic prescription sending to pharmacies or patients.
▸Can I manage my clinic’s calendar and appointments?Features
Yes, our system includes a robust appointment scheduling feature to manage your calendar and reduce no-shows.
▸How long does it take to set up eClinika.ph?Features
Implementation time varies depending on the size and complexity of your practice, but our team works efficiently to get you up and running as quickly as possible.
▸Is data migration from my old system possible?Features
Yes, we offer data migration services to help you transition from your old system to eClinika.ph EMR
▸What kind of training do you provide?Features
We provide virtual training for Basic and Pro subscriber and comprehensive sessions for Advance subscriber to ensure a smooth transition and effective use of the system.
▸Is training included in the price?Features
Training is part of our implementation process. Please contact us for specific details on pricing and packages.
▸Do you offer on-site or remote training?Features
We offer both remote and, in some cases, on-site training to accommodate your needs.
▸What are your support hours?Support
Our support hours are from 9:00 AM to 6:00 PM, Monday to Saturday.
▸ How can I contact your support team?Support
You can reach our support team via phone, email, or through our ticketing system.
▸Is there a charge for technical support?Support
Technical support is included in your monthly subscription fee.
▸How do I report a bug or issue?Support
You can report any issues directly through our support portal or by contacting our team.
▸What if the internet goes down?Support
Since eClinika.ph is cloud-based, you will need an internet connection to access the system. We recommend having a backup internet source.
▸Do you offer system backups?Support
Yes, we perform regular, automated backups of your data to ensure its safety and integrity.
▸Can I get a copy of my data if I decide to leave?Support
Yes, we will assist you in exporting your data in a standard format if you decide to discontinue the service.
▸How is eClinika.ph priced?Price & Billing
Pricing is subscription-based, with plans tailored to the size and needs of your practice.
▸Do you offer different pricing tiers?Price & Billing
Yes, we have different tiers for individual doctors and for multi-specialty/hospital versions, with varying features and user capacities.
▸Are there any hidden fees?Price & Billing
No, our pricing is transparent. You will receive a clear breakdown of all costs before signing up.
▸Can I upgrade my plan at any time?Price & Billing
Yes, you can easily upgrade your plan as your practice grows and your needs change.
▸What if I need more users than my current plan allows?Price & Billing
Yes, you can easily upgrade your plan as your practice grows and your needs change.